Privacy Policy

Privacy Policy

Last Updated: 10/09/2023

  1. Introduction

Welcome to Raw Pet Food Express (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, products, or services.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

  1. Information We Collect

We may collect various types of information, including:

  • Personal Information: Information that can be used to identify you, such as your name, email address, postal address, and phone number.

  • Usage Information: Information about how you use our website and services, including your IP address, browser type, device information, and pages visited.

  • Payment Information: Information necessary to process payments, such as credit card details, billing address, and payment history (if applicable).

  • Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control cookie settings through your browser.

  1. How We Use Your Information

We use your information for various purposes, including:

  • Providing and improving our products and services.

  • Communicating with you regarding your orders, inquiries, or account.

  • Sending promotional and marketing materials, newsletters, and updates (with your consent).

  • Analyzing website usage and trends to enhance user experience.

  • Preventing fraud and ensuring the security of our website and services.

  1. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website or providing our services.

  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, privacy, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  1. Your Choices and Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Object to the processing of your personal information for certain purposes.

  • Withdraw your consent for marketing communications.

  • Opt-out of cookies and similar tracking technologies.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

  1. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

  1. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

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